Creative
We provide innovative creative services to add value to our hospitality solutions.
GuestEngine can create interactive sites and tools on the web or on mobile devices or as part of a multi-channel program that connects your Guests to your Brand.
We work with you to establish your objectives. Then incorporate exceptional strategy, creative and digital development. Finally, we utilize analytics to measure what's working and what isn't so that our recommended improvements to your web properties and media campaigns yield maximum return for your investment.
We create engaging websites and micro sites, mobile text campaigns, mobile web sites, email campaigns, social media advertising, and marketing portals that drive relationships and results.
Strategy
GuestEngine is a relationship marketing company. With that, our marketing programs core strategy focuses on long-term customer retention and loyalty.
Every time a Guest walks through the door of your restaurant is a chance to create a 'touchpoint' where Guests can provide information so your Brand can 'invite them back'.
We utilize technology to organize and synchronize Guest Interaction processes and most importantly, automate your marketing programs. The overall goals are to find, attract and win new customers, nurture and retain those your Brand already has and reduce the costs of marketing.
Our strategies are most effective when your Guests, our processes and our technology work in synergy to increase profitability, and reduce your company's operational costs.
To discuss how we can implement our strategies with your restaurant contact GuestEngine today.
Technology
GuestEngine provides custom Mobile and Social Media POS Integration for various solutions we provide. We configure, install and test software with leading POS vendors. Our ability to provide POS hardware and software solutions is a significant advantage to our customers.
Services Include:
- Software Installation
- System Testing
- POS connection to facebook
- Project Management Services
Our customers enjoy the benefits of mobile marketing, mobile coupons and real-time coupon code validation. We provide shared short codes and manage unique short codes for clients for our advanced needs. We provision or migrate short codes on your behalf and work with domestic and international providers to connect your short code to leading carriers, while guaranteeing certification, compliance, and activation.
Short code acquisition and deployment is a lengthy and detailed process. With over 4 years of mobile expertise we understand the process and can ensure you're compliant and managed with precision through the registration process. We can take the entire process off your hands so you can begin strategizing HOW you can use your shortcode.
Our short code registration/management service will take care of all the details on your behalf from CSCA approval, carrier program briefs, testing, and compliance.
GuestEngine builds custom Social Media Applications that interface with your POS system and guests.
Applications on Facebook.com are web apps that are loaded within Facebook. Building an app on Facebook gives your company the opportunity to deeply integrate into the core Facebook experience. Apps can integrate with many aspects of Facebook.com, including the News Feed and Notifications. Other opportunities facebook applications can offer are:
- Loyalty programs
- Tracking and analysis
- Entertainment
Over 25% of today's internet users view the web via a mobile device. Mobile tools have become a standard for interacting with your guests. GuestEngine provides Mobile applications for the Hospitality Industry for:
- Mobile Websites
- SMS technology
- iPhone
- iPad
- Android
- Blackberry
We lead the application development with the Hospitality industry with extensive experience across all mobile and social technology platforms.
Our depth of experience leads to constant innovations. Our custom-made applications are designed to increase guest loyalty, improve feedback and streamline marketing efforts. We even have a few tools for marketing to your internal staff .
We work closely with your team to ensure your brand message remains clear and your program's goals are met.
Data Collection and Data Entry
GuestEngine handles the uploading and maintenance of your data list. Comment cards are forwarded to the GE office and your CRM list is updated. Restaurants are provided with self-addressed GuestEngine envelopes where comment cards/in-store promotions are collected and uploaded into your CRM; sorted by location and ready for usage in personalized email/mobile campaigns.
To learn more about GuestEngine's Print capabilities please contact us today.